Playmemories camera apps downloader mac problems

View the answer. Reply to thread Reply with quote Complain. Reply Reply with quote Reply to thread Complain. Just erase it from Applications folder? LesPickstock wrote: Just erase it from Applications folder?

BobVell wrote: I've had my a7ii for a few weeks now, and was interested in trying some Sony apps. Rey66's gear list: Rey66's gear list. The person to ask is Brian Smith, he sometimes posts here and also has his own Sony blog.

Rey66 wrote: BobVell wrote: I've had my a7ii for a few weeks now, and was interested in trying some Sony apps. I did this, and it found no matches.

I'm now quite confident it is all removed. F Forum M My threads. You may also like. Our favorite gear, rewarded: DPReview Awards Should you upgrade? Hands-on with the new Sony a7 IV. Latest sample galleries. OM System 20mm F1. Tamron mm F See more galleries ». Latest in-depth reviews. Read more reviews ». Latest buying guides. Best drones in Best video cameras for photographers in Best cameras for Instagram in Best cameras for vlogging in Check out more buying guides ». Nikon Z9 initial review.

Sony a7 IV initial review. Nikon Nikkor Z mm F2. Sigma mm F Discover more challenges ». When I press connect a camera, I am told repeatedly to install the Play Memories software, which is installed already. I tried re-installing the software over and over to no avail.

The one camera on the list is my A7ii, the new A7Rii never seems to be recognized, nor does my pre-existing play memories software. Hmmm…are you using the same Sony USB cord on all 3 cameras? Using the cable that came with the A7Rii. In fact, I just used the cable to update the firmware on my A7ii, which went fine though took quite a while.

After the firmware update went onto play memories to update the Time-Lapse App and same problem. As of Sept , Sony seems to be still evaluating compatibility of Playmemories camera apps with Windows I hear it works fine if you use Internet Explorer instead of Edge.

Thanks for posting this solution for downloading Playmemories apps. I had to reboot the computer to get it to take on Safari, however.

Sony Support said a program default required a 36 hour waiting period following the purchases. Pretty frustrating as the error message indicates the credit card cards in this instance information is wrong. The folks at PlayStation support were kind but were unaware that the Playmemories website is linked to the PlayStation website for account information and support. Finally, I tried moving money from my PayPal account to the Sony Wallet and that failed, giving a incorrect credit card details message — though my PayPal account is linked to my bank not too a credit card.

Follow them closely and you will find success. Skip one of my warnings and proceed at your own risk. Sorry Brian if it seemed I was trolling you! I have finally got a work around this morning! I purchased Sony PlayStation prepaid cards from Amazon, got the codes and Playmemories easily applied the codes to my Wallet and I was able to purchase the Sony Playmemories apps I wanted.

Hope this helps — and again, apologies for the previous posts. I have given up trying to use PlayMemories at all and am returning my Sony for a Canon now, but appreciate your trying to help others with their Sony issues. I am using windows vista and internet explorer. Any help will be appreciated :. Have you never had this problem before? Hey Iris, we just had another reader post that he ran into the same issue because he failed to disable security software — but once he did everything worked perfectly.

Try that. Hi, Brian and others, just want to leave my testimony here, about this topic. It works on Windows 10 and Internet Explorer. After I disable it, I was able to connect my camera with my laptop, purchase and install the app on my camera through my laptop. Thanks for the instruction! I have noticed that several of the screen captures used to promote Smart Camera Remote depict functionality, f-stop, shutter speed, and ISO, that do not appear in any version of the mobile version I have downloaded.

Are there features that work only with specific cameras? I controlling an A7r and A7r II with two android devices. A Nexus 7 tablet and a Samsung Galaxy S4 smartphone. These devices only features are shutter control, EV compensation and timer delay. Are the other features displayed on the screen captures available on iPads or iPhones and not Androids?

As far as I know they will work with all a7 series cameras in both iOS and Android but ONLY when everything is updated to the current version — which is why I wrote this post on how to do it. I am just confused as to why Sony would show images of features which are not available on the Android versions. All functions work exactly as shown on iPhone and iPad provided both camera firmware and apps are up to date.

As I mentioned in my post about remote control app, Touch Focus will not work if camera is set for back button focus or with a manual focus lens for rather obvious reasons. I have spent about 5 hours tonight trying to purchase Timelapse for my new A7sii from playmemories.

The free app downloads but the purchase of timelapse never completes. I do have ie Since Sony has gone the route of purchased apps for functionality that your expect to have out of the box and the app cant be downloaded it means I have bought something unusable. Human support is nonexistent on the site so I will be returning the A7sii tomorrow.

The biggest issue is that the site is flash based and the only browsers still supporting Flash are Safari and Internet Explorer.

Their server may be down at the moment. Hello, I am an amateur astronomer and doing with the A Astro shots. I use Play Memory S-Mobile.

But it could be even better. Just add the possibility to automate the Bulb function, eg 50 recordings a 2 minutes. This would facilitate our hobby very. Is there already thinking about it? Thanks and Regards Giovanni Caronti. I am using osx safari on a rxm4 but no luck with camera apps page connection. I have tried your suggested settings but they wont help as well. I already have a fund in my wallet but no registered credit cards. On camera installation will not allow without c.

So I am stuck :. I added a credit card to start. I Live in Thailand. Thailand PMapp store only sells a few apps, not the whole catalogue. Bought some apps and installed them. Made a new account for Thailand.

No problem. Need to re-register the camera to the new account, so I lose all the apps I purchased, and all of my Camera Settings as well. This is the worst customer experience I have ever had. More than an hour of screwing about online, and back where I started. Play Memories is not available in certain countries but I do not know the reasons why. I changed that setting and then everything worked fine.

Please disregard my last post. That only worked for installing camera software 2. They suggested that the only option at this time is to download via WiFi. MTP is the only thing that worked for me. Boy this whole process is super buggy. I had to try over and over again to navigate it. And it could not process credit card payments at all.

Thanks Sony for the wasted hour of my life! Hi and thanks for the useful tips! I run on safari and follow exactly the instructions but I receive the following message Cannot switch the camera to download mode. There is no other usb around and the camera is connected directly to my mac!. Any chance you upgraded to I called today Sony they told me that still is not compatible el capitan with the camera and they proposed me to install it with a pc..

I have a friend he is still on yosemite i will try there! I guess misery loves company. Sony… you are pathetic! You could not post a warning at the top of the app page warning of incompatibilities?! Brian, your continuos efforts to help us all are much appreciated. Add in the countless collective hours wasted by god only knows how many frustrated users and the toll is even worse. Profoundly annoying and disappointing. Just a follow up as I hate walking away from a problem.

But alas I am still defeated. Tried on a Yosemite Mac, with the latest security upgrade, I shut down the firewall. This attempt gets a little farther. Click on it and… and… nothing. Get to exactly the same spot and… frozen. I must be insane as I keep repeating the process and expect something different to happen. My almost last attempt… a laptop I seldom use. Win 7 Pro. Ditto the above. Freezes at the confirm purchase screen. A buddy of mine walks in and he has his work laptop with him. Five minutes later, ditto again.

I am retreating from this for awhile. Its making me crazy. I am on a Mac running El Capitan I see that El Capitan is not supported. However, I would have thought that after a few months this bug would have been fixed. What is the recommended workaround from Sony for Apple users?

Do they eventually plan on fixing this issue? FYI, El Capitan ver. I just updated thanks for the instructions! Thanks for for being so helpful! Any suggestions? Good grief! I figured it out. I had to move money from my credit card into my wallet before I could make the purchase.

I hope this helps some else who might not realize this little extra step. I mean come on…. Right — figured out a way that should work for those of us in the UK. And hopefully elsewhere. I went back into my Playstation Network Account that this process created for me and deleted my credit card and paypal details. That gives you an instant code which can be cut and pasted the into the redeem card bit on your Playstation Network account.

Many thanks for that post and the idea about the amazon gift card, once I have got over the anger and frustration with my latest attempt at getting the Sony app site to work I will try that!! It does also help somewhat perversely to hear that everyone else is having the same issues. How on earth does a massive corporation like Sony let themselves be associated with such an unmitigatingly awful piece of work like this website?

What an embarrasment for them. Just went to Amazon and it turns out that the only PSN gift card currently available is for 35GBP … all others listed as currently unavailable … the fates definitely do not want us using Sony do they? I have found your website useful in getting into the quirks of the Sony menu system came from Nikon.

There is no way to just pay for the app. Why on earth is there just no pay now button for paypal such as on ebay. If the camera were not so good I would just have got rid of it and moved on because of this terrible attempt by Sony to get their tentacles in to our credit cards etc.

My advise is to forget about using a Paypal wallet and simply link a credit card. I have to link a credit card to purchase apps from the Apple App Store. Many thanks for such a prompt response. The use of a credit card for the Apple app store is different on two major counts … firstly the Apple app store has apps that one might want to buy!

Most of the Sony Camera apps are no more than gimmicks. Secondly there is none of the messing about with first transferring funds into a wallet.

I have tried with different cards, Paypal, different browsers, everything! I have searched for hours on internet for a solution, I have think about all day at work yesterday, I even dreamed about it this night.

I have spend around 10 hours now and give up. What a shame! Maybe take a look on Google App store or Apple app store and just learn something about how an app store should work.

Wake up SONY bosses! You make very good cameras and another gadgets, but this the app store is horrible! Sorry, but aside from detailing the steps that have been successful for me, I cannot supply any further PlayMemories Camera App Support. I just want to add that the free apps I can download without problem.

I suggest that SONY gives away the timelapse app for free, until they have managed to build a working pay solution! Leif in Sweden. If that is not available in your home country — Paid apps cannot be purchased.

Installing paid appson my rx1r2 is impossible in the cam and via mac. El Capitan is still not supported??? I was able to purchase the time lapse app for my a and its now on my camera but when I choose it in the applications a little blue square shows up saying time lapse but then the screen goes blank.

The first thing to check is to make sure your a firmware is the latest version. Each camera app has a settings tab in the menu to control set-up. That was a quick response! If you are using Internet Explorer or Safari, apps can be installed directly from your browser. Other browsers and recent camera firmware updates are not compatible with this method anymore. It is recommended to use the native installers pmca-gui and pmca-console instead.

Binaries for Windows and OS X are available in the release section. Download and open the program, connect your camera via USB, go to the Install tab, select an app from the list and click Install. If your camera supports Android apps, we suggest using OpenMemories: Tweak. Otherwise, the tweaks can be applied using a method based on the firmware update process: In pmca-gui, go to the Tweaks tab and click the Start tweaking button.

Follow the directions on your camera screen to reboot to firmware update mode. You can now use the checkboxes to configure your camera's settings. Click Done to reboot back to normal mode. This process will only change settings on your camera. The firmware itself remains untouched. The firmware update process is only used to execute custom code. The list of supported camera models can be found here.

Many more models should be compatible, however. If your camera is not listed but you think it should be, please open an issue. The browser-based installer can be found at sony-pmca.

This site uses the official Sony browser plugin to communicate with the camera directly from a browser window.